Description

Position Summary:

In the role of a Financial Specialists' responsibilities include but are not limited to tasks that require the ability to collect data from our point of service application, CollaborateMD and then transfer or reconcile the information into our third party tracking system (Monday) whilst being comfortable to cold call patients &/or their families to collect outstanding insurance or patient responsibility monies due to the facilities. Other miscellaneous duties may be assigned as this role evolves, and more clients/facilities are onboarded with Compass Revenue Solutions.

Requirements

Essential Duties:

• Efficient with Outlook / Microsoft Office Suite

• Data Entry into Monday- weekly reconciliation

• Patient Responsibility/Paid-to-Patient Calls – daily/weekly.

• Print/Stuff/Mail patient statements monthly

• Patient Payment entry when needed.

• Patient Balance adjustments once approved by Director.

• Repricing follow-up calls

Minimum Qualifications:

• High School diploma or equivalent – some work history may be able to be substituted if necessary.

• Proven interpersonal skills with the ability to interface effectively both internally and externally with a wide range of people including insurance companies, office staff, facility operators and other staff as needed.

Key Competencies:

• Proven reliability when adapting to new experiences.

• Required ability to follow standard operating procedures for role.

• Solid understanding of insurance policies or the ability to catch on in a timely fashion.

• Must have the ability to multitask and manage time effectively without consistent oversight but able to take constructive direction when things/processes change.

• Excellent written and verbal communication skills.

• Ability to remain organizationally effective and delegate / complete tasks in a first in first out manner.

Work Environment:

General office setting for third-party billing and collections staff. There will be no daily face-to-face interactions with facility staff, operators, or patients – this office & position is remote to all facilities located in Peachtree City, GA. This position is an in-office / in-person position and there is no telecommuting option available.